We are currently looking for a maternity cover for our Store Manager for our boutique based in London. It is a 9 months contract position where you will contribute to the growth of Sandqvist.
ABOUT SANDQVIST Founded in 2004 by three childhood friends, Anton, Daniel, and Sebastian, Sandqvist is a brand that combines functionality, minimalist design, and sustainability. Inspired by Nordic landscapes we create high-quality, repairable bags for every moment. We are a value-driven company, acting friendly, responsibly and inclusively. We prioritize trust and responsibility, giving our team the autonomy to excel.
ABOUT THE ROLE - Key ResponsibilitiesA Sandqvist Store Manager is the first Ambassador of the company, in charge of welcoming every guest into the Sandqvist family. Business & Service :
A Sandqvist Store Manager is a customer experience champion
Leads the team to initiate and develop long-term relationships with visitors
Coordinates and supervises aftersales service
Proactively proposes activities or events to drive client expectations above and beyond
Own a multichannel vision of the business, understand needs, and support other channels and customer service
Ensures full engagement of the team with different services of the HQ
Creates monthly/quarterly/yearly action plan to improve business in line with the brand strategy and adjusts based on performance analysis and report
Sets up and monitors retail targets for boutique and per styles
Actively participates in commercial activities and proactively proposes new ideas toimprove business
Aware of the local Market environment and competitors’ activities.
Leads by example and supervises sales on the floor to improve business performance